Picking Your Brain

Enhancing Customer Relationships With Social Media – Customer Spotlight

I’m on a journey to find small businesses that understand the importance of owning their social media presence. Today I had a great conversation with one of Demandforce’s customers – Bell Tire & Auto in Glendale, Arizona – where Dave Bankston injects a healthy dose of personality into the business’ Twitter and Facebook accounts. Spending no more than 3-4 hours a week since starting, Dave has been able to learn enough about social media tools to impact his business in a noticeable way: (more…)

Picking Your Brain: Tips on Google Local Success From the In-House SME

As a Demandforce customer, you already know that we are in the business of helping our customers thrive in the Internet economy. You also know that Google plays a noted role in small businesses effectively leveraging the Internet to attract, retain, and grow. Although Google is constantly changing the local search game rules, we’ve put together some tips to help you take advantage of the traffic Google will send to your better-optimized Google Places profile. (more…)